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"A sincere thanks to all you dear and caring nurses and aides who manifested your professionalism, devotion and compassion while I was at Saint Francis for a complete knee replacement. It meant so much when you did all you could to make me as comfortable as possible – and you did it so cheerfully! Your concern for my behalf was touching and I am convinced aided in my recovery. I admire you for your outstanding work you do and for your dedication to your profession. God bless you all!!"
Simsbury Patient, 12/26/08
"As the year winds down, it calls to mind all the letters that I intended to write throughout the year but never seem to get to. Many people had such a positive effect on my life."
"On 8/6/08 my left hip was replaced. The entire process took place like a fine tuned machine. My gratitude goes to all who play a part in the pre-op and post op. Everyone was there to show their concern and compassion. They took time to be sure my questions were answered, called me back timely and took action where needed."
"To everyone at Saint Francis Joint Replacement Center, everyone functioned again like a fine tuned machine. Their system clearly is at an advantage being dedicated to replacement joints only. I came home feeling that I had gone to the very best place possible and had the best care possible."
"In closing, I am grateful for everyone’s serious dedication to making a difference to the lives of so many people."
Happy New Year, Vernon, Ct., 12/26/08